Tax Assistance Guide

Were you expecting a refund check but didn't get it?

  • The IRS has a feature called "Where's My Refund?" where you can check if the IRS has received your return and your refund status. It can be found at
  • The IRS generally issues refunds approximately twenty-one calendar days after they receive your tax return.
  • Visit! to ensure that the IRS has your correct mailing address.

Free Electronic Tax Form Filing

Did you know you may be eligible to file your federal taxes for free?

  • If you made less than $58,000 in 2013, you are eligible to file your federal taxes for free through IRS Free File.
  • Simply visit to receive free, step-by-step help in preparing and e-filing your federal taxes online.
  • Regardless of income, anyone may file their taxes online – it’s the safest, fastest and easiest way to submit individual tax returns. Online filers can have their tax refunds direct deposited in as few as ten days. Learn more at

Assistance from Volunteer Income Tax Assistance Program (VITA), Tax Counseling for the Elderly (TCE) and AARP Foundation

The IRS Volunteer Income Tax Assistance (VITA) and Tax Counseling for the Elderly (TCE) programs offer free tax help for taxpayers who qualify, according to the IRS. VITA generally offers free tax help to people who make $51,000 or less and need assistance in preparing their own tax returns. TCE offers free tax help for all with priority assistance to people who are 60 years of age and older. For more information on either one of these programs go to

In addition to VITA and TCE, the AARP offers free tax assistance through the AARP Foundation. You can connect to this foundation by visiting

Tax Fraud Warning

Protect yourself against fraud this tax season. Criminals tend to use stolen names and Social Security numbers to file fake returns with false wage and tax withholding information to generate refunds. When taxpayers go to file their return, they are informed that they have already done so. To avoid becoming a victim, avoid tax preparers who base their fee in a percentage of the refund, use tax professionals who identify themselves on tax returns, and never sign a blank form.

1040 Instruction Booklets and Forms Information

Taxpayers will only receive a 1040 instructional booklet by mail if they submitted a paper return last year. If you need a copy of the forms or instructions, visit You can also get the 1040 instruction booklet by visiting the IRS walk-in offices. A list of the offices can be found at

The IRS does not initiate contact with taxpayers by email to request personal or financial information. This includes any type of electronic communication, such as text messages and social media channels. Learn more about fraudulent Phishing here:

*Information on this page was gathered at

  • Washington Office
  • Denver Office
  • Pueblo Office
  • Alamosa Office
  • Eagle County Office
  • Colorado Springs Office
  • Fort Collins Office
  • Grand Junction Office
  • Durango Office